This week was quite busy. I did front desk from 10am to 1pm on Tuesday, Wednesday and Friday. Because I have no previous experience with front desk job, so the museum provided me a quickly training. Somebody may think front desk is a simple job, however, I believed that it is a serious matter. I have to introduce the permanent, temporary exhibitions to the visitor, answer their questions and take notes etc. Some useful tips for answering calls: telephone calls received at the museum & gallery should be answered as quickly and efficiently as possible; answer incoming calls as follows – “Hello XX museum & gallery, this is (stating your first name clearly) how can I help you?”; unanswered calls should divert to another member of staff or to voice mail; staff making outgoing calls should identify themselves by name and section, as appropriate, and should clearly outline the purpose of the call.

In addition, I also assisted the local female artist to install her artworks on Wednesday afternoon. She is a nice person and also interested in art administration area. We talked about lots of art administration issues with each other. Especially she concerned the relationship between artist and curator. We believed that some matters should be improved, such as artist and curator need more communication, curator should understand the creative background of artist and so on. She exhibited more than forty works this time, including charcoal drawing and black-white photographs from small size to large size. We spent the whole afternoon to install these works. This was a complex process. Measure height and width of the wall, calculate distance between each work, test the temperature and humid level of room, use different lightings and display artworks by theme etc. We also put two desks and several chairs in central of the room. Visitors can look those albums and write feedback to the artist. I was so happy to do this. Hope I can have more opportunities to install exhibitions in the near future.